Quality Location GmbH - Notice history

All systems operational

Infrastructure
Operational

Core Network - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023

DDoS Protection - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023
Managed Services
Operational

Storage - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023

Webhosting - Operational

100% - uptime
Apr 2023 · 99.97%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023

Nextcloud - Operational

100% - uptime
Apr 2023 · 99.97%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023

vServer Cloud - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023

Telephone - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2023
May 2023
Jun 2023
Support Services
Operational

Telefon Support - Operational

Ticket Support - Operational

Notice history

Jun 2023

Managed Nextclouds Downtime
  • Resolved
    Update

    All affected clouds should now be accessible again.
    If your cloud is still not accessible, please let us know.

    We are currently monitoring the situation and are continuing to investigate the cause.

  • Resolved
    Resolved

    After consultation with the data center in Frankfurt am Main, the cause was as follows:

    On June 7, 2023, maintenance work was carried out in the data center that should not have any adverse effects.

    Due to a configuration error, there was an unplanned disruption within the backbone at the Fra1 site. The error could be corrected at short notice, but there was a restriction in accessibility.

    We would like to apologize to you for the inconvenience.

  • Investigating
    Investigating

    Dear Customers,

    we are currently noticing isolated downtimes from Managed Nextclouds. (Not all clouds affected)
    Technicians are currently investigating the issue.

    If your cloud is affected, we would ask you not to restart it.
    As soon as we have further information, we will inform you immediately.

May 2023

Störung Ceph Storage
  • Resolved
    Update

    Dear Customers,

    Attached is the RFO Report on the disruption of May 24th, 2023.
    We would like to apologize again for the inconvenience.

    Dear customers,

    Enclosed you will find the RFO report on the disruption of 24.05.2023.
    We would like to apologize once again for the inconvenience.

  • Resolved
    Resolved

    The data center was able to find and fix the cause of the performance problems around 11:15 p.m., the cluster is running again with the original performance you are used to.

    A detailed RFO report will be made available here once we receive it.

    If you find any problems, please contact us separately.
    We sincerely apologize for the inconvenience caused.

  • Identified
    Identified

    We have noticed a disruption and reduced performance of the Ceph storage cluster in the data center. The technicians on site are already working on a solution.

Apr 2023

Error DNS
  • Resolved
    Resolved

    Dear Customers,

    The problem with the DNS system has been resolved. It may take a few minutes before all services are available again.

    We would like to apologize again for the inconvenience caused.

  • Investigating
    Investigating

    Dear Customers,

    there is currently a problem with the DNS system, which is causing some services to be unavailable.
    Our technicians are currently working on a solution.

    We apologize for the inconvenience.

Apr 2023 to Jun 2023

Next